Terms & Conditions

(a) All used parts carry a 90 day guarantee.

(b) All new parts carry 12 month guarantee

(a) You have the right to cancel an order up to 14 days from the date of purchase

(b) Should you wish to exercise this right, we will need confirmation in writing either by letter or email, details of which are at the bottom of this page.

All items where possible must be returned well packaged to avoid damage in transit. The receipt must be returned with the item, or a letter explaining what the part is and the reason for its return.

Any item purchased from ourselves can be returned within the 90 day guarantee period for a full refund.

(a) Returns (New Parts Supplied)

All new parts supplied must be returned in the original manufactures box that they were supplied in. In the case of body panels, they must come back unpainted and in the plastic wrapper with the suppliers label.

In most cases if appropriate we can exchange the item. If this is not required and a refund is sort please contact us by email or telephone.

In some cases images of the sent item may need to be provided, or if your garage has supplied you with a replacement item a copy of the bill could be emailed saving on return postage costs.

Where an item needs to be sent back for us to check or examine it prior to a refund, “we will bear the cost” of the return postage up to a limit of £10 as long as a postage receipt is provided.

Any item that you get a postage price for that is more than the £10, please contact our customer service team and we will make arrangements to collect it.

All parts are checked on return for our security markings. Once passed the returns check the item will be refunded in full to the original payment method within 7 working days

Please either contact our sales team on 01709 552855 with all the details or email bradgate.motors@btconnect.com

We will try to investigate and come back to you the same day if possible.

All items on the website include VAT at the current rate and free delivery. Please be aware that free delivery is only for U.K mainland addresses.

The free delivery is via Royal Mail and usually in most cases can take 3-7 working days to deliver.

There are 24 hour delivery options available at an extra charge which is on the website. Please select this prior to payment if required. Cut off time for next day delivery is 2pm.

Please be aware certain U.K areas have additional postage charges that are out of our control. These are Northern Ireland, Channel Isles, Isle of Man, Isle of Wight, Scottish Highlands and Islands. Please contact us for a accurate postage price before proceeding.

Please check all goods supplied on delivery where possible. If the courier will not let you open and check the item, you must sign and add the words 'DAMAGED'. This will cover you and us against any damage inflicted whilst in carriage. This does not affect your warranty we give with the item.

In the case if a damaged item, you will need to notify us within 24 hours of receipt for us to process a claim with the courier company involved.

Bradgate Motors (Rotherham) Ltd Wortley Road Rotherham South Yorkshire S61JP Telephone: 01709-552855 Fax : 01709-555072 Email: bradgate.motors@btconnect.com

Company Registration Number 7973352